Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order accurately, in good condition, and within the timelines outlined below.
Shipping Destinations
We currently ship to addresses within Canada only. We do not offer international shipping at this time.
Order Processing Time
Orders are typically processed and prepared for shipment within 1-3 business days after payment confirmation. Business days exclude weekends and statutory holidays in Canada. During peak periods or sales events, processing times may be slightly longer, and we appreciate your understanding.
Delivery Time
Once your order has been dispatched, estimated delivery time within Canada is 2-9 business days, depending on your location and the carrier used. Please note that these are estimates and not guaranteed delivery dates. Delivery times may be affected by factors such as weather conditions, carrier delays, or remote delivery locations.
Shipping Rates
- For orders under CAD $50: A flat shipping fee of CAD $9.90 applies.
- For orders CAD $50 and above: Shipping is free.
Shipping costs will be calculated and displayed at checkout before you confirm your purchase.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing tracking information (where available). You can use this to monitor the progress of your delivery.
Important Notes
- Delivery times are estimates only and do not include processing time.
- We are not responsible for delays caused by the carrier or unforeseen circumstances beyond our control.
- Please ensure your shipping address is accurate and complete, as we cannot be held liable for orders shipped to incorrect addresses provided by the customer.
If you have any questions about our shipping policy or your order, please contact our customer service team. Our customer service team email is: info@bcgiftmall.com
Last updated: December 25, 2025